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Jitabat Privacy Policy – How We Collect and Protect Your Personal Information

Your privacy is invaluable to us. Every piece of your information at jitabat is kept under strict security and is never sold to third parties.

Last Updated: January 2026

Introduction & Commitment

This Privacy Policy outlines our commitment and practices regarding the collection, use, storage, and protection of personal information for users of the jitabat platform (jitabat.bio). By creating an account or using our services in any way, you agree to this Privacy Policy.

We believe every user's personal data belongs to them. jitabat acts as a trusted custodian of that data — using it solely to improve our service quality and enrich your experience, and for no other purpose.

jitabat's Commitment: Your personal information will never be sold, rented, or used for any marketing purpose without your consent.

What Information Do We Collect?

Jitabat collects various types of information to deliver its services. Data comes from two sources — what you provide directly and what our systems collect automatically.

Information You Provide Directly:

  • Registration Details: Full name, email address, mobile number, date of birth, and residential address.
  • Identity Verification Documents (KYC): A copy of your National ID, passport, or driving licence, along with a selfie.
  • Payment Details: bKash/Nagad/Rocket number or bank account details.
  • Contact Information: Content of conversations held with the support team.

Automatically Collected:

  • Your device type, operating system, and browser information.
  • IP address and approximate geographic location.
  • Your activity on the platform and your betting history.
  • Session duration, pages visited, and click behavior.
  • Information collected through cookies and similar tracking technologies.
Type of Information Source Purpose
Identity Information User-Provided Account Verification
Payment Information User-Provided Transaction Process
Device Information Automatic Security Assured
Usage Patterns Automatic Service Improvement
Cookie Data Browser Experience Enhancement

How Is Your Information Used?

Jitabat uses your information only for specific, legitimate purposes. We never collect more data than necessary, and we do not use collected data for unrelated purposes.

  • Account Management: To create, activate, and keep your account secure.
  • Payment Processing: To securely process deposits and send withdrawals.
  • Customer Support: To resolve your questions and issues quickly.
  • Fraud Prevention: To detect unlawful activity and ensure the security of the platform.
  • Legal Obligations: To comply with applicable laws and the requirements of regulatory authorities.
  • Service Improvement: To analyse usage patterns and improve the platform.
  • Contact: To send important updates, security alerts, and account-related notifications.
jitabat may use your information to send you relevant offers and promotions. However, you can opt out of these marketing communications at any time.

Who Is Your Information Shared With?

Jitabat never sells your personal data. However, in certain limited circumstances, information may be shared with trusted third parties:

  • Payment Provider: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, or your bank.
  • Technology Partners: Selected technology service providers required to operate the platform may access limited data, and are bound by strict confidentiality agreements.
  • Legal Authorities: We may be required to disclose information to authorities under court orders or other legal obligations.
  • Fraud Prevention Agency: Information may be shared with relevant authorities to prevent suspicious activity.
Express Guarantee: jitabat never sells or transfers your data to advertisers, data brokers, or any third party for commercial purposes.

Security Measures

Jitabat employs industry-leading technical measures to protect your information. Our security framework is regularly reviewed by international security experts.

  • SSL/TLS Encryption: All data between your browser and our servers is transmitted over an encrypted connection.
  • Data Encryption: Stored sensitive data is protected with AES-256 encryption.
  • Two-Factor Authentication (2FA): Additional verification support when logging into your account.
  • Firewall & DDoS Protection: Protecting the platform and user data from cyberattacks.
  • Regular Security Audits: Regular penetration testing to identify and address vulnerabilities.
  • Restricted Access: Only authorized personnel are permitted to access specific data.
Security Incident: In the event of a security breach, we will notify affected users within 72 hours and take all necessary steps to address the situation.

Cookie Policy

The jitabat platform uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

  • Essential Cookies: Required to maintain login sessions and keep core platform functions running. Disabling these cookies may cause the platform to not work properly.
  • Functional Cookies: To remember your preferences and settings, such as your language preference.
  • Analytics Cookies: To understand which parts of the platform are most used – this data is fully anonymised.

You can manage cookies through your browser settings. However, disabling essential cookies may affect your ability to use certain features of the platform.

Data Retention Period

Jitabat retains your information only for as long as necessary. Different types of data are kept for different periods:

  • Account Information: For the duration the account is active and up to 5 years after closure (for legal compliance).
  • Transaction Records: A minimum of 7 years (in accordance with financial regulations).
  • KYC Documents: Up to 5 years after account closure.
  • Support Conversations: Up to 2 years after issue resolution.
  • Analytics Data: May be retained in anonymised form for an extended period.

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.

Your Rights

As a jitabat member, you have important rights over your personal information. We always honour these rights:

Right of Access You have the right to know what information we hold about you. Upon request, a copy of your data will be provided within 30 days.
Right to Rectification You have the right to correct any inaccurate or incomplete information. This can be done via your profile settings or by contacting support.
Right to Erasure In certain situations, you may request the deletion of your information (subject to applicable legal obligations).
Right to Restrict Processing You may request that the processing of your information be temporarily suspended in certain circumstances.
Right to Object You may opt out of marketing communications or object to the use of your information for specific purposes.
Right to Data Portability The right to receive your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact our support team. We will process your request within 30 days.

Protection of Minors

Jitabat's services are intended solely for users aged 18 and over. We do not knowingly collect personal information from minors.

If a parent or guardian discovers that their child has registered on our platform, please contact us immediately. We will promptly close the account and delete all associated data.

Warning: Registering with a false age is a serious violation of jitabat's terms and conditions. Any such account will be closed immediately.

Changes to the Policy

Jitabat may update this Privacy Policy from time to time. Changes may be required due to service improvements, legal updates, or the adoption of new technologies.

For significant changes, we will notify you in advance by email or through the platform. Continued use of the platform after any changes constitutes your acceptance of the revised policy.

You can verify the current version of the policy by checking the "Last Updated" date at the top of this page.

Contact Us

For any questions, requests, or concerns regarding this Privacy Policy, please contact us. Our dedicated privacy team is here to help.

Live Support
Available 24/7 – Log in to the platform

We typically respond to requests within 5 business days. For urgent privacy matters, an initial response is provided within 48 hours.

Our Commitment to Protecting Your Information

How Your Privacy Is Protected at jitabat

Encrypted Connection

At jitabat, all data transmitted between your browser and our servers is protected by SSL/TLS encryption. Third parties cannot read this information.

No Sale of Data

Your data is a responsibility, not a commodity. jitabat never sells your information to any advertiser or data broker.

Restricted Access

Only authorized personnel may access the required information. Every access is logged and reviewed on a regular basis.

Regular Security Reviews

Jitabat's security systems are regularly audited by independent third-party experts. Any vulnerabilities identified are addressed promptly.

Your Control

You always have the right to view, correct, or delete your information. jitabat respects these rights and makes them easy to exercise.

Marketing Preferences

You can opt out of promotional messages from jitabat at any time. We respect your preferences.

Enjoy Betting in a Safe Environment

Your data is secure, your payments are safe, and your experience at jitabat is fully trustworthy. Get started today.

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